Omega speedmaster orbis 38mm1/17/2024 Our Triple Guarantee assures you of a totally risk-free, worry-free purchase:īest Deal Guarantee: We offer the lowest prices on luxury watches that you will find anywhere. We want you to have complete peace of mind about your Luxury Watch purchase at Luxury Time NYC Inc. That's why our utmost goal is nothing less than 100% satisfaction for 100% of our customers.Ĭheck online independent sources such as Google, Chrono24 to see why our customers give us 100% satisfaction. When our customers are happy, we prosper, and that has worked for us for many years. We want you to understand that preserving our well-known reputation for Quality, Value and Service is equally important to us. We understand that buying or selling a luxury watch is a big decision. Every watch we sell is backed by a 2-Years Global LuxuryTime Warranty Satisfaction Guaranteeġ00% SATISFACTION. Proven to be trusted by thousands, with 5-star customer service rating. has been an esteemed dealer of fine Swiss Luxury watches for many years. Very much looking forward to doing business with them again! Everything was shipped and delivered in one day. I got a really good deal and they even sent me the authentic rubber strap I said I was going to purchase on my own. I ended up with a totally different model than expected and am very happy I did. Turns out the pink gold formula had changed this year and was beautiful. I had my heart set on a particular watch but he thought I should look at a few others as well for comparison. So eventually I went down to his NYC location. And despite the fact that he assumed I would go with an authorized dealer, he continued to follow up and send pictures of new inventory and watches he thought I would like. He was extremely knowledgable and passionate about watches. I met a ton of great people but really found myself appreciating the service of luxury time the most. I went to authorized dealers in CT, NY, and even one in NC. The warranty is rendered void if work is carried out on the watch by persons who are not authorised to do so by OMEGA.I spent about a month looking for my first Audemars Piguet. The warranty does not cover normal wear and tear or damage caused by accidents or negligence. In the event that repairs are unable to restore the normal conditions of use of your OMEGA watch, OMEGA guarantees its replacement by an OMEGA watch of identical or similar characteristics. This includes the repair or replacement of any spare parts and/or rectifying any faults as identified by our Customer Service. During the warranty period and by presenting the valid warranty certificate, you will have the right to have any defect repaired free of charge. It covers material and manufacturing defects existing at the time of delivery. Please refer to the operating instructions for specific information about the warranty conditions and restrictions.Įvery OMEGA watch is warranted for a period of sixty (60) months. We will confirm the status of your return once the product has been received and the quality inspection is complete.įor more information, please read our Delivery and Returns Policy.Īll OMEGA watches are delivered with a 5-year warranty that covers the repair of any material or manufacturing defects. If you return the product(s) to us directly without using our free returns service, please notify the OMEGA Team in advance at Our returns address is THE SWATCH GROUP (H K ) LTD, Unit 503, 5th Floor, Mapletree Logistics Hub Tsing Yi, 30 Tsing Yi Road, Tsing Yi,Hong Kong. If you purchased as a guest, please request and manage your free return here. To request a free return, please Sign In to your My OMEGA account and follow our Return Instructions. scratches, worn or damaged items, missing components), will be returned to you and no refund will be issued.Īny products that are personalised (embossed, engraved, etc) cannot be cancelled or returned after purchase. Returns are only applicable to orders made on Returns are not accepted in the boutiques.Īny product that fails the quality inspection by Customer Service (e.g. If you are not satisfied with your product, you may return any unworn, undamaged merchandise purchased online from by mail within 30 days of delivery for a refund of the purchase price, providing that the merchandise is in original condition and has not been damaged.
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